Shipping policy

SHIPPING POLICY

Last updated: September 4, 2026

Made Clothing Co. products are made individually after an order is placed. Production and shipping transit are two separate stages: your order is produced first and then transferred to the shipping carrier.

PRODUCTION TIME

Made-to-order production normally takes three to seven business days.

For small-volume orders, shipment is generally arranged no later than the eighth business day after the order is placed and payment is confirmed.

Production times are estimates and may be affected by order volume, product availability, customization requirements, holidays, or circumstances beyond our reasonable control.

SHIPPING TRANSIT AND RATES

Available shipping methods, shipping charges, and estimated transit times are displayed during Shopify Checkout before payment is submitted.

The transit estimate begins after production is completed and the package is transferred to the carrier. Your estimated total delivery time is therefore the production period plus the carrier’s transit period.

TRACKING

Tracking information will be provided when it is available for the selected shipping method.

Tracking information may require additional time to become active after the carrier receives the shipment. Carrier delays, weather, service interruptions, and other circumstances outside our control may extend delivery beyond the original estimate.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address, including any required apartment, suite, building, or unit number.

If an order is delayed, returned, rerouted, or lost because the customer provided an incorrect or incomplete address, phone number, or other delivery information, the customer may be responsible for any reshipment or rerouting expenses.

Contact support@madeclothingco.com immediately if you discover an error. Once production or shipping has begun, we cannot guarantee that an address can be changed.

DELAYED OR LOST PACKAGES

If your package is delayed or appears to be lost, email support@madeclothingco.com with your order number.

Lost-shipment claims must be submitted within seven days after the estimated delivery date. We will work with our production partner and the shipping carrier to investigate the shipment and determine the appropriate resolution.

DELIVERY CONFIRMATION

A shipment marked as delivered by the carrier will generally be considered delivered. If tracking shows delivery but you cannot locate the package, please check the delivery location, household members, neighbors, building management, and the carrier before contacting us.

CONTACT

Made Clothing Co. is operated by Lemon & Pear Inc., doing business as Made Clothing Co.

Email: support@madeclothingco.com

Business and correspondence address:

Lemon & Pear Inc., doing business as Made Clothing Co.
400 East Finley Blvd
Apt 2343
Anna, Texas 75409
United States

This is a business and correspondence address only. It is not a returns address. Unauthorized returns sent to this address will not be processed.